Approx : 24mm x 15mm
We aim to dispatch all orders the same or next working day, via Royal Mail Postal Service. Please understand at busy times, such as after a bank holiday there maybe a slight delay in dispatch.
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
Due to copyright laws, patterns and books may not be returned. All returns must be in original condition and packaging and they must not have a smoke odour to them. Returns that have a smoke odour will not be refunded.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
And body piercing objects due to hygiene reasons can not be returned unless faulty.
1. Please email firstname.lastname@example.org to request a return and refund.
2. Mail your returned item to:
The Bead and Button Company - Returns Dept
2 New Street, Carnforth, Lancashire, LA5 9BX
3. Include in your package a signed letter stating the reason for your return and the you original invoice.
Any parcels which have to be re sent due to incorrect details being given by the customer, will require postage to be paid again.
We have a choice of payment options
You can use a number of payment options to buy from our website. These include all forms of credit or debit card and Paypal.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
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We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.